Effective Date: [01/10/2026]

Welcome to LAVAL.

This website is operated by [LEGAL ENTITY NAME] (“LAVAL”, “we”, “us” or “our”). By accessing our website or purchasing our products, you agree to these Terms & Conditions.

1. Using LAVAL

You agree to use this website only for lawful purposes and in accordance with these Terms.

The content, images, product names, designs, logos and other materials on this website belong to LAVAL or its licensors and may not be copied, reproduced or commercially used without our written permission.

2. Products

We make every effort to ensure that product descriptions, images, ingredients, pricing and other information are accurate.

Packaging, colour, texture or appearance may occasionally vary between batches.

Please read the product label, ingredients, directions and precautions before use.

LAVAL products are intended for cosmetic and personal-care use and are not intended to diagnose, treat, cure or prevent any disease unless expressly stated otherwise.

3. Orders

Placing an order constitutes a request to purchase the selected products.

We reserve the right to accept or cancel an order where:

* a product is unavailable;
* there is an obvious pricing or technical error;
* payment cannot be verified;
* the delivery address is not serviceable; or
* an order appears fraudulent or unlawful.

If we cancel an order after receiving payment, the applicable amount will be refunded.

4. Pricing & Payment

All prices are displayed in Indian Rupees unless otherwise stated and include applicable taxes where required.

Prices may change without prior notice. Changes will not normally affect orders already accepted for dispatch.

Payments are processed through authorised payment partners. LAVAL does not ordinarily store complete card or banking credentials.

5. Shipping

Orders are delivered to serviceable locations through our logistics partners.

Delivery timelines are estimates and may be affected by courier delays, weather, public holidays, incorrect address information or circumstances beyond our reasonable control.

Please ensure that your delivery details are accurate at checkout.

For complete information, please see our Shipping Policy.

6. Returns, Cancellation & Refunds

Because LAVAL products are personal-care products, opened or used products generally cannot be returned for hygiene reasons.

Returns or replacements may be considered for products that are damaged, defective, incorrect, expired or missing from an order, subject to verification.

For complete information, please see our Returns, Cancellation & Refunds Policy.

7. Product Sensitivity

Everyone’s skin and hair are different.

We recommend following the directions on the product and conducting a patch test where appropriate, particularly when trying a new product.

If irritation or an adverse reaction occurs, discontinue use and seek appropriate professional advice where necessary.

8. Reviews & User Content

If you submit a review, photograph, testimonial or other content to LAVAL, you confirm that you have the right to share it and that it does not violate another person’s rights.

By submitting content, you grant LAVAL permission to use it for legitimate brand, marketing and communication purposes, subject to applicable law.

9. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect and use personal information.

10. Changes

We may update these Terms from time to time. The latest version will always be published on this page.

11. Governing Law

These Terms are governed by the laws of India, subject to applicable consumer-protection laws.

12. Contact

Email: [avaskincare@gmail.com]
WhatsApp: [77607 50009]
Order Number: Please include this in all communications.

© [2026] [LAVAL]. All rights reserved.